System-wide Optimization Based upon Customer Feedback

Target Completion Year:

Additional System Improvements

Service Areas:

Downtown Spokane, University District, North Spokane, Northeast Spokane, Northwest Spokane, South Spokane, Valley, City of Spokane Valley, Liberty Lake, West Plains, Airway Heights, Cheney, Medical Lake

Estimated Impact:

Basic route adjustments
in response to changing conditions

Description…As the system grows and changes, feedback from riders is essential to make incremental changes to make the system operate more effectively through service changes occurring three times a year. 

View the most recent proposed service changes here.

Email Updates
August 2018
February 2019
March 2019
April 2019
February 2020


September 21, 2019

1:30 PM

September 2019 Service Revision Public Hearing

1230 W Boone
Spokane, AL 99201

June 13, 2018

West Central Neighborhood Council – June

West Central Community Center
1603 N Belt St
Spokane, AL 99205

June 5, 2018

Rockwood – June

Hutton Elementary
908 E 24th Ave
Spokane, AL 99203

May 16, 2018

Comstock Neighborhood Council – May

Sacajawea Middle School
401 E. 33rd Ave.
Spokane, AL 99223

May 15, 2018

Lincoln Heights Neighborhood Council – May

Southside Senior Center
3151 E 27th Ave.
Spokane, AL 99223

May 9, 2018

Emerson/Garfield Neighborhood Council – May

Corbin Senior Center
827 W. Cleveland Ave.
Spokane, AL 99205

May 2, 2018

Southgate Neighborhood Council – May

4201 S. Regal
Spokane, AL 99223


September 2019 Service Revisions Follow-Up

Last fall Spokane Transit asked the public to participate in a survey to provide input on preliminary concepts for STA Moving Forward transit projects to be implemented in September 2019. Over 1,000 people responded! Based on that feedback, along with additional technical and policy analysis, STA has developed a draft recommendation report for the September 2019 service changes available here.

A follow-up survey is now available. Please provide your input on the draft recommendation here.

More information here.

68 Cheney Local – Improvements Survey

STA has learned that the September 2018 Service Changes affecting Route 68 Cheney Local was not working well for many customers. A survey requesting feedback on proposed changes to Route 68 is now closed.

More information here.

September 2018 Service Revisions

The survey is now closed. Thank you for all of the responses.
Learn More Here


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