System-wide Optimization Based upon Customer Feedback

Target Completion Year:

Additional System Improvements

Service Areas:

Downtown Spokane, University District, North Spokane, Northeast Spokane, Northwest Spokane, South Spokane, Valley, City of Spokane Valley, Liberty Lake, West Plains, Airway Heights, Cheney, Medical Lake

Estimated Impact:

Basic route adjustments in response to changing conditions

Description

As the system grows and changes, feedback from riders is essential to make incremental changes to make the system operate more effectively through service changes occurring three times a year.

View the most recent proposed service changes here.

Email Updates
August 2018
September 2018

Events

Feb 21, 2019 1:30 PM

September 2019 Service Revision Public Hearing

1230 W Boone
Spokane, AL 99201

Jun 13, 2018

West Central Neighborhood Council - June

West Central Community Center
1603 N Belt St
Spokane, AL 99205

Jun 5, 2018

Rockwood - June

Hutton Elementary
908 E 24th Ave
Spokane, AL 99203

May 16, 2018

Comstock Neighborhood Council - May

Sacajawea Middle School
401 E. 33rd Ave.
Spokane, AL 99223

May 15, 2018

Lincoln Heights Neighborhood Council - May

Southside Senior Center
3151 E 27th Ave.
Spokane, AL 99223

May 9, 2018

Emerson/Garfield Neighborhood Council - May

Corbin Senior Center
827 W. Cleveland Ave.
Spokane, AL 99205

May 2, 2018

Southgate Neighborhood Council - May

4201 S. Regal
Spokane, AL 99223

Feedback

68 Cheney Local - Improvements Survey

STA has learned that the September 2018 Service Changes affecting Route 68 Cheney Local was not working well for many customers. A survey requesting feedback on proposed changes to Route 68 is now closed.

September 2019 Service Revisions Follow-Up

Last fall Spokane Transit asked the public to participate in a survey to provide input on preliminary concepts for STA Moving Forward transit projects to be implemented in September 2019. Over 1,000 people responded! Based on that feedback, along with additional technical and policy analysis, STA has developed a draft recommendation report for the September 2019 service changes available here.

A follow-up survey is now available. Please provide your input on the draft recommendation here.

September 2019 Service Revision Survey

STA is moving right along with implementing the 10-year plan, STA Moving Forward. The following changes are programmed to go into effect in September 2019 at the regular service change: Monroe-Regal High Performance Transit (HPT) Line, Upriver Transit Center at Spokane Community College, new Moran Station Park & Ride, and new South Commuter Express.

September 2018 Service Revisions

The survey is now closed. Thank you for all of the responses.

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